IN CALGARY & ACROSS CANADA

Direct Billing for Therapy

because therapy shouldn't be a financial stretch.

We direct bill over 20 insurance providers across Alberta, Ontario, and British Columbia, so you can focus on your sessions.

HOW IT WORKS

Three steps to covered care

Direct billing is handled entirely by our admin team. Here's what the process looks like on your end.

STEP ONE

On Jane, fill out the direct billing form with your policy number and member ID. Takes about a minute.

STEP TWO

After each session, we send your claim directly to your insurance provider. No action needed from you.

STEP THREE

If your plan doesn't cover the full session cost, you'll only pay the difference. Receipts are always provided.

PROVIDERS BY PROVINCE

Select your province to see which insurance providers we can direct bill on your behalf.

Direct billing allows us to submit claims directly to your insurance provider on your behalf. You don't need to pay upfront and wait for reimbursement — we handle the paperwork so you don't have to.
It depends on your plan. If your insurance covers the full session fee, you pay nothing. If your plan includes a co-pay or only covers a portion, you'll pay the remaining balance at the time of your session.
Yes. Coverage depends on your therapist's designation — RSWs and Registered Psychologists can bill to the full list, while Provisional Psychologists, Canadian Certified Counsellors and Registered Psychotherapists work with a subset. Insurance coverage can differ between plans and provinces. We recommend confirming your therapy coverage directly with your provider. If you need assistance contact us and we'll clarify for your situation.
If your plan doesn’t support direct billing, we’ll provide a detailed receipt for you to submit your claim manually.
When you book through Jane, you'll be prompted to fill out a direct billing form. Just add your policy number and member ID and our operations team takes it from there.
If your plan includes a co-pay, you’ll be responsible for paying that portion after your session.

Questions about your coverage? Not sure which therapist is right for you? Reach out — our team is here to help you find your way in.